Universal's organizational philosophy springs from two major beliefs involving- " Our Vision " to service our customers based on each individual needs providing the highest quality service level. " Our Mission "- to build the best building relationships and professionals. Underlying our Vision & Mission are a number of core values representing how we make decisions & treat all out clients/ customers including: Team work & collaboration Performing to the highest quality levels Always being fair & honest Treating everyone as a client Supporting the broader community Balancing work with personal life Exceeding expectations